I received a damaged item, how do I avoid paying return shipping?

If a item arrives with damage out of the box, send us a email with pictures of the damage and we'll see what we can do to assist!

Last Updated: March 29, 2024

While we do our best to pack and ship all orders in such a way that they arrive free of any damage, unfortunately accidents can happen during transit. If you do receive something with unexpected damage, please reach out as soon as possible and let us know. We'll ask you to send us an email with detailed photos of the damage to the item and any damage to the packaging to. We're here to assist you with either a replacement item or a no-charge return label, depending on your preference.

Still Need Help?

If you have any other questions, feel free to email us at info@mikesbikes.com or call us at 866-600-2453. We’re always here to help!