FAQ
General frequently asked questions
- Can I place an order using multiple credit cards/payment methods?
- Do you charge sales tax in my state?
- How do I know what size bike to buy?
- How should I set my saddle height?
- How to setup your position on your new mountain bike?
- Can I upgrade to different parts before my bike ships?
- How does the trade-in program work?
- Where are your stores located?
- Can you donate to our charitable organization?
- How can I get in touch with you?
- Do you ship bikes?
- What is Pon?
- If I already have a Synchrony account from another retailer, do I need to apply again?
- I'm looking for something and I don't see it on your website. Can you order products?
- Is the price on your site the same as in your stores?
- I was approved for Synchrony but haven't received my card yet. How do I use it?
- I live in a different region, can I pick this item up at my local Mike's (CMT)?
- Do you do bike fits?
- Can you price match another website?
- Is the inventory on your website the same as your store?
- Do you host group rides?
- Do you accept bikes on consignment?
- Can I pay with my FSA or HSA card?