Order status & Information
Questions about order status and additional details
- Why does this item show to be in-stock, but I can’t check out?
- If I place an order for a bike, how long will it take to ship?
- When will my bike ship?
- How can I change my payment method after placing an order?
- How do I cancel my order?
- Where can I find my order number?
- I got the shipping confirmation but the tracking number shows nothing
- What's the status of my order?
- I need to change my shipping address on the order I placed, how can I do that?
- Will I be notified when you receive my item from the manufacturer?
- Why did only part of my order ship?
- I'm going out of town. Can you hold my order until I return?
- What does special order mean?
- Will the "BOPIS" store notify me when my order is ready for pickup?
- Why was only one bike delivered, while I ordered two?
- Is it too late to make a change to my order?