Do your stores work on e-bikes not bought from you?

While we can perform general maintenance on any bike, such as brake and derailleur adjustments, we cannot service the e-bike specific components on most ebikes from brands we don't carry.

Last Updated: April 1, 2024

The components of an electric bike play a crucial role not just in its longevity but also in ensuring your safety. Off-brand or direct-to-consumer e-bikes, typically priced lower, may have proprietary parts or require diagnostic software that we do not have access to.

As a result, our comprehensive service packages exclude certain e-bikes and motors not sold at Mike’s Bikes. We cannot take on the liability of working on e-bikes we do not carry. Call your local store for more information.

Still Need Help?

If you have any other questions, feel free to email us at info@mikesbikes.com or call us at 866-600-2453. We’re always here to help!