Mike's Bikes Support

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Mike's Bikes Support

Shipping & Damage

Shipping & Damage

Information regarding shipping and handling, including damage resolution

Shipping

Can you ship internationally?

What shipping provider do you use?

How can I have the bike shipped unassembled and ensure that I don't get charged GLA?

How much is shipping?

I live in AK or HI - Why does it say my address is invalid? / Can e-bikes be shipped to these states?

How does expedited shipping work?

Is it possible to ship with a different shipping provider than FedEx?

Why doesn't my tracking number work?

The tracking for my package shows that it was delayed, what should I do?

Why is there a cardboard tube in my fork? Where is the axle?

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Damage

What should I do if my bike or product arrives damaged?