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      1. Mike's Bikes Support
      2. Returns
      • FAQ
      • Order status & Information
      • Shipping & Damage
        • Shipping
        • Damage
      • Returns
      • Account & Loyalty
        • Account
        • Loyalty
      • Gift cards & Promotions
        • Gift cards
        • Promotions
      • Assembly & Maintenance
        • Maintenance
        • Assembly
      • Other

      Returns

      Details on our return process and policy
      • Why did I only receive a partial refund when I returned my item?
      • How long do I have to return an item after I've received it?
      • How do I return my item?
      • Do you offer exchanges instead of a return?
      • Do you offer free returns?
      • When will my return be processed (tracking shows it's delivered)?
      • I wasn't aware of the 30-day return policy, and now we're past that window. Can I still return the item?
      • My order was shipped to me, can I return it at one of your stores?
      • Why does my order not come up in the return center?
      • I received a damaged item, how do I avoid paying return shipping?
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