Why did I only receive a partial refund when I returned my item?

Return shipping is not free for standard returns. If you need to return something and want to know how much return shipping will be, reach out!

Last Updated: March 24, 2024

The reason for the partial refund is because we do not offer free return shipping, so the return shipping label cost was deducted from your refund. Please see our return policy for more details: 

• Mike's Bikes - Return Policy
• Public Bikes - Return Policy

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