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Mike's Bikes Support
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Account & Loyalty
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      1. Mike's Bikes Support
      2. Account & Loyalty
      • FAQ
      • Order status & Information
      • Shipping & Damage
        • Shipping
        • Damage
      • Returns
      • Account & Loyalty
        • Account
        • Loyalty
      • Gift cards & Promotions
        • Gift cards
        • Promotions
      • Assembly & Maintenance
        • Maintenance
        • Assembly
      • Other

      Account & Loyalty

      Manage your account and learn about our loyalty program

      Account

      • Why can't I log in after placing an order?
      • How do I unsubscribe from marketing emails?
      • I can't see my order status when I'm in my Mike's Bikes account

      Loyalty

      • How does your loyalty program work?
      • Can I use my rewards points from my online purchase in-store?
      • I just placed an order, when will my rewards points show up?
      • Why can't I use my Loyalty Program points to pay for a draft order?
      • I didn't finish the transaction but my loyalty points are gone. What happened?
      • How many dollars do rewards points equal?
      • Can I still get points for a bike purchase made before the current rewards program was implemented?
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